Privacy policy
Privacy Policy
Last updated: May 2026
At Old Casa, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you visit our website, place an order, subscribe to our newsletter or contact us, we may collect the following information:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Payment information
- Order history
- Device and browser information
How We Use Your Information
We use your information to:
- Process and manage your orders.
- Provide customer support.
- Keep you informed about the status of your orders.
- Improve our products and services.
- Prevent fraud and unauthorised transactions.
- Send you marketing communications (only where permitted by law).
Payment Information
Payments are processed through secure third-party payment providers.
Old Casa does not store or have access to your full payment card details.
Cookies
Our website uses cookies and similar technologies to:
- Improve the functionality of the website.
- Remember user preferences.
- Analyse website traffic.
- Support marketing and advertising activities.
You can disable cookies through your browser settings. However, some features of the website may not function properly.
Sharing Your Information
We may share your information with trusted service providers, including:
- Payment service providers.
- Shipping and courier companies.
- Data analytics providers.
- Marketing platforms.
We do not sell, rent or trade your personal information with third parties.
Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure.
Your Rights
Depending on where you reside, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request the deletion of your personal data.
- Withdraw your consent to receive marketing communications.
To exercise any of these rights, please contact us.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page.
Contact
If you have any questions about this Privacy Policy, you can contact us at:
support@old-casa.com
Old Casa