Shipping policy
Delivery Policy
Last updated: June 2026
Processing Time
Orders are typically processed within 1–3 business days.
During peak seasons, holidays or periods of exceptionally high demand, processing times may be slightly longer.
Delivery Time
Orders are delivered within approximately 7–12 business days.
Please note that delivery times are estimates and may vary slightly due to circumstances beyond our reasonable control.
Delivery Costs
Shipping costs, where applicable, are calculated at checkout before you complete your purchase.
From time to time, we may offer free delivery promotions.
Order Tracking
Once your order has been dispatched, you will receive a delivery confirmation email containing your tracking information.
Delivery Delays
Old Casa is not responsible for delays caused by customs procedures, adverse weather conditions, carrier disruptions or any other circumstances beyond our reasonable control.
Contact
If you have any questions regarding our Delivery Policy, please contact us at:
support@old-casa.com
Old Casa