TERMS & CONDITIONS

Last updated: June 2026

1. General

By accessing and using this website, you agree to be bound by these Terms & Conditions.

2. Products

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions at any time.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion.

4. Pricing

Prices are displayed in the applicable currency and may change without notice.

5. Intellectual Property

All content on this website, including images, logos, graphics, and text, is the property of Old Casa and may not be used without permission.

6. Limitation of Liability

Old Casa shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website.

7. Changes

We reserve the right to modify these Terms & Conditions at any time.

Contact

support@old-casa.com

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SHIPPING POLICY

Last updated: June 2026

Processing Time

Orders are typically processed within 1–3 business days.

Processing times may be extended during holidays or periods of high demand.

Delivery Time

Estimated delivery times:

• Europe: 5–12 business days
• International: 7–20 business days

Delivery times are estimates and cannot be guaranteed.

Shipping Costs

Shipping costs are calculated at checkout where applicable.

Promotional free shipping offers may be available from time to time.

Tracking

Tracking information will be sent via email once your order has been dispatched.

Delays

Old Casa is not responsible for delays caused by customs, weather conditions, courier issues, or other circumstances beyond our control.

Contact

support@old-casa.com

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REFUND POLICY

Last updated: June 2026

Returns

Customers may request a return within 30 days of receiving their order.

Items must be:

• Unused
• In original condition
• In original packaging

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale items
• Personalized products

Refunds

Once your return has been received and inspected, we will notify you regarding approval of your refund.

Approved refunds are processed back to the original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Damaged Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

Contact

support@old-casa.com