YOUR OWN WORDS
Really comfortable from the first wear. I usually struggle with shoes feeling tight around my toes, but these have plenty of room. Very pleased with them.
Bought these mainly for walking the dog and they’ve been great so far. Lightweight, comfortable and the grip feels good on wet pavements.
I’ve been wearing these for nearly two months now and I’ve noticed much less discomfort in my heels, especially on longer walks.
After about six weeks of wearing them regularly, my feet and heels feel much better at the end of the day. Very comfortable underfoot.
FAQs
How do I know which size to order?
Our shoes come in UK sizes 6 to 12, including half sizes. If you're between sizes, order the larger one — feet tend to spread a little over the years and swell over the course of the day.
Every product page has a size guide with measurements in centimetres. If you'd rather ask, email us at support@old-casa.com and we'll help you work it out.
What happens if they don't fit?
Send them back within 30 days and we'll refund you in full. You don't need to give a reason. Email support@old-casa.com with your order number and we'll send you the return instructions.
Are your shoes suitable for wider feet?
Our shoes are made with a roomier toe box than standard footwear, so there's more space across the front. That helps if your feet are on the wider side or tend to swell during the day. Where a style comes in a wider fitting, it's stated on the product page.
Can I wear my own insoles?
Most of our styles have enough depth to take a standard insole. If you use one, we'd suggest ordering half a size up.
Are they easy to put on?
Several of our styles slip on or use touch fastening, so there's no bending down and no fiddling with laces. Each product page tells you how that particular shoe fastens.
How long will my order take to arrive?
Orders are dispatched within 1–3 working days. Delivery is free on every UK order. You'll receive an email with a tracking number as soon as your parcel is on its way.
Can I track my order?
Yes. As soon as your order has been dispatched you'll get an email with a tracking number, so you can see where your parcel is at any time.
Is it safe to pay on your website?
Yes. All payments go through Shopify's secure checkout. You can pay by PayPal, Visa, Mastercard, American Express, Apple Pay or Google Pay — we never see or store your card details.
Can I speak to someone before I order?
Yes. Email us at support@old-casa.com, Monday to Saturday, and we'll normally reply the same day.
What are the shoes made from?
The exact materials for each style — upper, lining and sole — are listed on the product page under the description. If anything isn't clear, email us and we'll check it for you.
Comfort Where You Need It Most
- Heel Support
Cushioned support helps reduce pressure around sensitive heels.
- Forefoot Comfort
Designed to provide more space and comfort around the front of the foot.
- Arch Support
Supportive construction helps promote a more comfortable and stable walking position.
- Pressure Relief
Soft cushioning helps distribute pressure more evenly across the foot.
- Knee & Back Support
Shock absorbing cushioning helps reduce the impact of every step.
- All Day Comfort
Lightweight support designed for comfortable everyday walking.
Why Choose ComfortTrek™?
- Movement Oriented Design
Designed to move naturally with your feet for a more comfortable walking experience.
- Natural Fit
Provides a comfortable fit that allows your feet to move more freely with every step.
- Comfortable Walking Feel
Supportive cushioning helps make everyday walking feel softer and more comfortable.
- Long Lasting Comfort
Lightweight materials and supportive construction provide comfort throughout the day.
- Comfort Without the Premium Price
Everyday support and practical comfort without the high price often associated with specialist footwear.
Softer Steps, Greater Everyday Comfort
- Soft Cushioning
Helps absorb impact with every step for a softer and more comfortable walking experience.
- Joint Support
Cushioned support helps reduce the pressure placed on your feet, knees and joints while walking.
- Natural Movement
The flexible construction supports a smoother and more natural stride.
- Lightweight Comfort
Designed to feel light on your feet, making longer walks and everyday activities more comfortable.
- Shock Absorption
The supportive sole helps soften the impact between your feet and the ground.
- All Day Comfort
Made for comfortable everyday wear, whether you are walking, travelling or simply staying active.
More Room. More Flexibility. More Comfort.
- Wide Toe Box
Gives your toes more room to spread naturally and helps reduce uncomfortable pressure.
- Flexible Sole
Moves naturally with your feet to support a smoother and less restrictive walking experience.
- Lightweight Design
Keeps unnecessary weight off your feet for easier and more comfortable everyday movement.
- Natural Walking Feel
Designed to support the natural movement of your feet with every step.
- Comfortable Everyday Fit
A less restrictive construction helps keep your feet comfortable during walks, errands and longer periods on your feet.
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